SOC 2 Type II certified
SOC 2 Type II certified, SSO and admin controls on Business, and your meeting data is never used to train AI models.
Trust
Our security commitments
Clear, verifiable commitments for IT and security leaders evaluating Lumen for their organization.
SOC 2 Type II certified
Lumen is independently audited against SOC 2 Type II, so your team can review our controls with confidence.
Your data never trains AI models
Meeting recordings, notes and action items are never used to train AI models. Your conversations stay yours.
Single sign-on (SSO)
On the Business plan, teams sign in through your identity provider, keeping access tied to your existing policies.
Admin controls and central management
Manage users, permissions and workspace settings from one place, with oversight built for growing organizations.
Encryption and access controls
Data is protected with encryption and restricted access. Our team can walk you through the specifics during a security review.
Questions
Questions teams ask before they switch
Clear answers on how Lumen works, how your data is protected and how fast you can get started.
Which meeting platforms does Lumen support?
Lumen works with Zoom, Google Meet and Microsoft Teams. Connect your calendar and it joins scheduled calls automatically, with no change to how your team meets.
How accurate are Lumen's meeting notes?
Lumen writes clean, structured summaries with key decisions, discussion points and context, ready minutes after the call ends. You can review and edit any note before sharing it.
How does Lumen assign owners and due dates to action items?
Lumen detects tasks from the conversation and picks up who agreed to do what and by when. Each one becomes a clear follow-up you can adjust before it syncs.
How does syncing to Slack, Notion, Linear and Jira work?
Connect your tools once, then choose where notes and action items go: a Slack channel, a Notion page, or Linear and Jira tickets. After that, follow-ups land automatically where your team already works.
Are meeting participants notified that Lumen is in the call?
Yes. Lumen joins as a visible participant, so everyone in the meeting can see it is taking notes. This keeps note-taking transparent for teammates and guests alike.
Is my meeting data used to train AI models?
Never. Your data is not used to train AI models, and Lumen is SOC 2 Type II certified. Security is built into every plan, not added as an afterthought.
Who can access our meeting notes?
Notes are shared with the people you choose, and access follows your team's permissions. On the Business plan, admins get SSO and centralized controls over who sees what.
Can we control data retention and delete recordings?
Yes, you can delete notes and meeting data when you no longer need them. For organization-wide retention requirements, contact our sales team to discuss Business-tier admin controls.
How long does setup take, and which languages are supported?
Most teams are up and running in minutes: sign up, connect your calendar and link your tools. For details on current language support, reach out to our team and we'll confirm for your use case.
How do I get help if I'm stuck?
Send us a message through the contact page and our team will get back to you. Larger teams can also book a demo for a guided walkthrough of setup and integrations.
Still have a question? Talk to us.
Walk through security, SSO and admin controls with our team in a short demo, or start free with 5 meetings a month and no credit card. Want product and security updates? Join our newsletter for a concise monthly note.
